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1
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2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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- Desktop Mobility
- Mobility within the office
- 150 meter range from the phone
- Competitive advantage: Supported on a range of phones
- Builds on our modules strategy
- Leadership in acoustic quality
- IP-DECT based design: IP-DECT cordless
technology provides higher quality
voice transmission, density, and less
interference compared to Bluetooth
- Cordless Support
- Cordless Module
(5224, 5235, 5330 / 5340 IP Phones)
- Cordless Handset
(5330 / 5340 IP Phones)
- Cordless Headset
(5224, 5235, 5330 / 5340 IP Phones)
- Planned GA: Calendar Q1, 2007
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12
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13
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14
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- Consolidating the data network to include voice and data.
- Our engineering and design of the network eliminates single points of
failure while maximizing the benefit of a single network to manage.
- Implementation
- Our process and procedures for implementation minimize interruptions
and maximize resources.
- New system is tested and operational before cutting over old system.
- Realizing your ROI
- Making sure we design applications around the most important areas for
return on investments i.e. sharing resources/personnel across branches
as well as the savings from local and long distance calls.
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15
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16
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- On-site system implementation
meeting
- Define project milestones and
implementation schedule
- Discuss timeline
- Assign responsibility to project tasks
- Collection of database
- Design of applications
- Present design to customer for
final approval
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17
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18
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- ESG provides on-site training for all users
- Live phones
- Customized training materials
- Small class sizes
- Flexible scheduling for multiple shifts
- Application based training
- Auto attendant
- Voice Mail
- Unified Messaging
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- On site help desk following implementation
- Answer questions
- Make changes to accommodate users
- Troubleshooting
- System administrator training
- On site customized training on Programming and Maintenance of equipment
- Leave behind system design manual and CD
- (i)View
- Support staff
- Local Help Desk
- Project Coordinator (Assigned to customer)
- System Engineers
- Entire ESG Executive staff
- Quarterly Meetings with Customer
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20
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Notes
